The Fletcher History
Fletcher Auto Group was started in 1989 by Frank Fletcher. Fletcher learned his business skills from Sam Walton selling many products to Wal-Mart when they opened their second store in 1966. Walton taught Fletcher the value of taking care of the CUSTOMER. Today Fletcher Auto Group has 13 major brands - Ford, Lincoln, Honda, Toyota, Scion, Nissan, Mercedes Benz, Hyundai, Chrysler, Dodge, Jeep, Ram and Kia in 13 stores in Arkansas and Missouri. All of the stores share a common goal to provide the highest quality experience when purchasing a new or pre-owned vehicle and when servicing vehicles in our service department. The Fletcher Auto Group has continued to grow and prosper because of our sound business practices and a total focus on our customers and our associates. While we plan continued growth as an Auto Group, we will always be totally dedicated to growing our business one customer at a time.
The Fletcher Mission
To build our Auto Group one customer at a time by offering unparalleled customer service in our sales and service departments, building and supporting the communities we live, work, and play in, and by hiring and building leaders through training, example, and cultivating an environment of mutual respect and unlimited opportunity for all our associates.
The Fletcher Pledge
1. Excellent Customer Service
2. Competitive Pricing
3. Service and Check all Vehicles Prior to Offering for Sale
4. Customer Friendly Finance Options
5. Knowledgeable Staff